Basler-electric DECS-250N User Manual Page 321

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9440500990 Rev D 305
DECS-250N Maintenance
d. Accessory inputs (should be zero)
e. Var/PF and droop (should be disabled)
If the problem persists, contact the Basler Electric Technical Sales Support department for advice.
Generator Voltage Unstable (Hunting)
Verify that the exciter power converter is working correctly by substituting the appropriate battery voltage
in place of the DECS-250N drive voltage. If the problem is caused by the DECS-250N, check the gain
settings for the specific mode of operation selected.
If the problem persists, contact the Basler Electric Technical Sales Support department for advice.
Protection or Limit Annunciation
If a protection function or limiting function is annunciated, check the associated setting values.
If the problem persists, contact the Basler Electric Technical Sales Support department for advice.
HMI Meter Readings Incorrect
If your PF, var, or watt readings are significantly different from the expected readings for a known load,
verify that the B-phase current sensing input of the DECS-250N is connected to a CT on phase B and not
phases A or C.
No Communication
If communication with the DECS-250N cannot be initiated, check the connections at the communication
ports, the baud rate, and supporting software.
DECS-250N Reboots Frequently
If a single DECS-250N control power source is used and the power source is supplying less than the
minimum required voltage or is fluctuating below the minimum required voltage, the DECS-250N will
reboot. Increase the control power source voltage so that it is within the specified operating range. Units
with style number Lxxxxxx have an input voltage range of 16 to 60 Vdc. Units with style number Cxxxxxx
have an input voltage range of 90 to 150 Vdc or 82 to 132 Vac (50/60 Hz).
Support
Contact the Basler Electric Technical Services Department at (618) 654-2341 for troubleshooting support
or to receive a return authorization number.
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